.hyou-tm-root{position:fixed;right:var(--hyou-tm-right-desktop,22px);bottom:calc(var(--hyou-tm-bottom-desktop,22px) + var(--hyou-tm-auto-bottom,0px) + env(safe-area-inset-bottom,0px));z-index:99999;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,"Microsoft YaHei",sans-serif;color:#222}.hyou-tm-float{position:relative;display:flex;align-items:center;gap:8px;border:0;background:var(--hyou-tm-primary,#e53935);color:#fff;border-radius:999px;box-shadow:0 10px 30px rgba(0,0,0,.22);padding:12px 16px;cursor:pointer;font-weight:700}.hyou-tm-icon{font-size:18px}.hyou-tm-dot{position:absolute;right:4px;top:2px;width:12px;height:12px;background:#ffeb3b;border:2px solid #fff;border-radius:50%}.hyou-tm-panel{position:absolute;right:0;bottom:58px;width:380px;height:560px;max-height:calc(100vh - 90px - var(--hyou-tm-auto-bottom,0px));background:#fff;border-radius:18px;box-shadow:0 20px 60px rgba(0,0,0,.28);overflow:hidden;display:none;border:1px solid rgba(0,0,0,.08)}.hyou-tm-root.open .hyou-tm-panel{display:block}.hyou-tm-head{display:flex;align-items:center;justify-content:space-between;background:linear-gradient(135deg,var(--hyou-tm-primary,#e53935),#ff7043);color:#fff;padding:15px 16px}.hyou-tm-head strong{display:block;font-size:16px}.hyou-tm-head small{display:block;opacity:.92;font-size:12px;margin-top:3px;line-height:1.35;max-width:300px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.hyou-tm-close{border:0;background:rgba(255,255,255,.18);color:#fff;border-radius:50%;width:30px;height:30px;font-size:22px;line-height:28px;cursor:pointer}.hyou-tm-tabs{display:flex;border-bottom:1px solid #eee;background:#fafafa}.hyou-tm-tabs button{flex:1;border:0;background:transparent;padding:12px 6px;font-size:13px;cursor:pointer;color:#555}.hyou-tm-tabs button.active{color:var(--hyou-tm-primary,#e53935);font-weight:700;background:#fff;border-bottom:2px solid var(--hyou-tm-primary,#e53935)}.hyou-tm-tabs em{font-style:normal;background:var(--hyou-tm-primary,#e53935);color:#fff;border-radius:20px;font-size:11px;margin-left:3px;padding:0 5px}.hyou-tm-body{height:455px;max-height:calc(100vh - 205px - var(--hyou-tm-auto-bottom,0px));overflow:hidden;background:#fff}.hyou-tm-pane{display:none;height:100%;overflow-y:auto;padding:12px}.hyou-tm-pane.active{display:block}.hyou-tm-loading,.hyou-tm-empty{padding:28px 10px;text-align:center;color:#888}.hyou-tm-card{border:1px solid #eee;border-radius:12px;padding:12px;margin-bottom:10px;background:#fff;box-shadow:0 3px 12px rgba(0,0,0,.04)}.hyou-tm-card.unread{border-color:rgba(229,57,53,.28);background:#fffafa}.hyou-tm-card h4{margin:0 0 8px;font-size:15px;color:#222;display:flex;align-items:center;justify-content:space-between;gap:8px}.hyou-tm-badge{font-size:11px;color:#fff;background:var(--hyou-tm-primary,#e53935);border-radius:999px;padding:2px 7px;white-space:nowrap}.hyou-tm-meta{font-size:12px;color:#999;margin-bottom:8px}.hyou-tm-content{font-size:13px;line-height:1.65;color:#333;word-break:break-word}.hyou-tm-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.hyou-tm-btn{border:0;border-radius:9px;background:var(--hyou-tm-primary,#e53935);color:#fff;padding:8px 12px;cursor:pointer;font-size:13px}.hyou-tm-btn.gray{background:#f1f1f1;color:#444}.hyou-tm-form label{display:block;font-size:13px;color:#555;margin:0 0 6px}.hyou-tm-form input,.hyou-tm-form textarea{width:100%;box-sizing:border-box;border:1px solid #ddd;border-radius:10px;padding:10px;margin-bottom:10px;font-size:14px;outline:none}.hyou-tm-form textarea{min-height:120px;resize:vertical}.hyou-tm-tip{background:#fff6e5;border:1px solid #ffdca8;color:#8a5a00;border-radius:10px;padding:10px;font-size:13px;line-height:1.6;margin-bottom:10px}.hyou-tm-ticket{cursor:pointer}.hyou-tm-chatbar{display:flex;gap:8px;margin-top:10px}.hyou-tm-chatbar textarea{flex:1;min-height:48px;margin:0}.hyou-tm-msg{padding:10px;border-radius:12px;margin-bottom:9px;line-height:1.6;font-size:13px}.hyou-tm-msg.user{background:#f6f7f7;margin-right:28px}.hyou-tm-msg.admin{background:#fff1f1;margin-left:28px}.hyou-tm-msg small{display:block;color:#999;margin-bottom:4px}.hyou-tm-toast{position:absolute;left:14px;right:14px;bottom:14px;background:rgba(0,0,0,.76);color:#fff;padding:10px;border-radius:10px;text-align:center;font-size:13px;display:none}.hyou-tm-ticket-tools{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:10px;font-size:13px;color:#666}.hyou-tm-mini-btn{border:0;background:#f5f5f5;color:#555;border-radius:999px;padding:6px 10px;font-size:12px;cursor:pointer}.hyou-tm-mini-btn:hover{background:#eee}.hyou-tm-ticket-head-actions{display:flex;align-items:center;gap:6px;flex-shrink:0}.hyou-tm-ticket-x{border:0;background:#f3f3f3;color:#777;border-radius:50%;width:23px;height:23px;line-height:21px;text-align:center;font-size:18px;cursor:pointer;padding:0}.hyou-tm-ticket-x:hover{background:#ffe8e8;color:var(--hyou-tm-primary,#e53935)}@media(max-width:640px){.hyou-tm-root{right:var(--hyou-tm-right-mobile,14px);bottom:calc(var(--hyou-tm-bottom-mobile,82px) + var(--hyou-tm-auto-bottom,0px) + env(safe-area-inset-bottom,0px))}.hyou-tm-float{padding:11px 14px}.hyou-tm-panel{position:fixed;left:10px;right:10px;bottom:calc(var(--hyou-tm-bottom-mobile,82px) + var(--hyou-tm-auto-bottom,0px) + 58px + env(safe-area-inset-bottom,0px));width:auto;height:min(560px,calc(100vh - var(--hyou-tm-bottom-mobile,82px) - var(--hyou-tm-auto-bottom,0px) - 92px));max-height:none;border-radius:16px}.hyou-tm-body{height:calc(100% - 104px);max-height:none}.hyou-tm-head small{max-width:240px}.hyou-tm-label{display:none}}
/* v1.0.9 stable optimize */
.hyou-tm-panel{overscroll-behavior:contain}.hyou-tm-pane{-webkit-overflow-scrolling:touch;overscroll-behavior:contain}.hyou-tm-btn:disabled{opacity:.68;cursor:not-allowed}.hyou-tm-card,.hyou-tm-msg{overflow-wrap:anywhere}@media(max-width:640px){.hyou-tm-panel{max-height:calc(100dvh - var(--hyou-tm-bottom-mobile,82px) - var(--hyou-tm-auto-bottom,0px) - 92px)}.hyou-tm-head{padding:13px 14px}.hyou-tm-tabs button{padding:11px 4px}.hyou-tm-form textarea{min-height:96px}.hyou-tm-actions .hyou-tm-btn{min-height:38px}.hyou-tm-root.open .hyou-tm-float{box-shadow:0 6px 18px rgba(0,0,0,.18)}}

.hyou-tm-card.confirmed{border-color:#d8f3dc;background:#fbfffc}.hyou-tm-btn.hyou-tm-confirming,.hyou-tm-btn.gray.hyou-tm-confirming{background:#e8f5e9;color:#2e7d32}.hyou-tm-btn.gray:disabled{opacity:.75}

/* v1.0.12 ack feedback: PC + mobile unified */
.hyou-tm-global-toast{position:fixed;left:50%;top:50%;transform:translate(-50%,-50%) scale(.96);z-index:2147483647;background:rgba(0,0,0,.82);color:#fff;border-radius:14px;padding:13px 18px;font-size:14px;line-height:1.4;box-shadow:0 10px 35px rgba(0,0,0,.3);opacity:0;transition:opacity .18s ease,transform .18s ease;pointer-events:none;max-width:min(86vw,320px);text-align:center}.hyou-tm-global-toast.show{opacity:1;transform:translate(-50%,-50%) scale(1)}
.hyou-tm-card.hyou-tm-confirming-card{position:relative;opacity:.86}.hyou-tm-card.hyou-tm-confirming-card:after{content:'正在确认...';position:absolute;inset:0;display:flex;align-items:center;justify-content:center;background:rgba(255,255,255,.78);color:#2e7d32;font-weight:700;border-radius:12px}
.hyou-tm-btn.hyou-tm-ack-pressed,.hyou-tm-btn.gray.hyou-tm-ack-pressed{background:#fff3cd!important;color:#8a5a00!important;transform:scale(.98)}
.hyou-tm-btn.hyou-tm-confirming,.hyou-tm-btn.gray.hyou-tm-confirming{background:#2e7d32!important;color:#fff!important;box-shadow:0 0 0 2px rgba(46,125,50,.12)}
.hyou-tm-card.confirmed{transition:background .2s ease,border-color .2s ease,opacity .2s ease}
@media(max-width:640px){.hyou-tm-global-toast{top:46%;font-size:15px;padding:14px 18px}.hyou-tm-actions .hyou-tm-btn{width:100%;font-size:14px}}


/* v1.0.13 mobile float text + keyboard input visibility */
.hyou-tm-root{--hyou-tm-keyboard-offset:0px}
@media(max-width:640px){
  .hyou-tm-float{min-width:96px;justify-content:center;gap:6px;padding:10px 13px;line-height:1;}
  .hyou-tm-icon{font-size:16px;line-height:1;}
  .hyou-tm-label{display:inline-block!important;font-size:13px;line-height:1;white-space:nowrap;max-width:92px;overflow:hidden;text-overflow:ellipsis;}
  .hyou-tm-dot{right:6px;top:0;}
  .hyou-tm-root.input-focus .hyou-tm-panel{bottom:calc(var(--hyou-tm-keyboard-offset,0px) + 8px + env(safe-area-inset-bottom,0px));height:min(500px,calc(100dvh - var(--hyou-tm-keyboard-offset,0px) - 16px));max-height:calc(100dvh - var(--hyou-tm-keyboard-offset,0px) - 16px);}
  .hyou-tm-root.input-focus .hyou-tm-body{height:calc(100% - 104px);}
  .hyou-tm-root.input-focus .hyou-tm-pane.active{padding-bottom:90px;scroll-padding-bottom:120px;}
  .hyou-tm-root.input-focus .hyou-tm-form textarea{min-height:88px;max-height:150px;}
  .hyou-tm-root.input-focus .hyou-tm-chatbar{position:sticky;bottom:0;background:#fff;padding:8px 0 0;border-top:1px solid #f3f3f3;z-index:2;}
  .hyou-tm-root.input-focus .hyou-tm-chatbar textarea{min-height:44px;max-height:92px;}
}